Blog

We want to share with you the trends we see in the financial services industry, including important events and media input. As an agency, our goal is to help you. That is why we also post our financial PR and Marketing best practices and opinion articles as a resource for your company.

Technology Association of Georgia Hosts Inaugural Event: FinTech South

 

- Content centered on ‘Disrupting and Delivering a Better Customer Experience’ by focusing on what’s happening next in fintech -

Atlanta is a leader in transactions, a processing powerhouse, and home to global fintech companies and start-ups, which makes it the ideal city to host the Technology Association of Georgia’s (TAG) first annual FinTech 

Finovate Spring 2018 - Video Recap

FinovateSpring Recap Video

Here's William Mills and Steven Ramirez's video recap of the Demos at FinovateSpring 2018. Congratulations again to all of the presenters and Best in Show winners.

Finovate Spring 2018 - Day 2

Good day! Welcome to FinovateSpring 2018. I’m here at the Santa Clara Convention Center covering the demos.

In addition to two great days of demos I’m looking forward to days 3 and 4 of conference content and a panel session I’m hosting on Friday. This is either my 21st or

Finovate Spring 2018 - Day 1

Good day! Welcome to FinovateSpring 2018. I’m here at the Santa Clara Convention Center covering the demos.

In addition to two great days of demos I’m looking forward to days 3 and 4 of conference content and a panel session I’m hosting on Friday. This is either my 21st or

PR Insight: Top 3 Tips for Refreshing your Public Relations Plan

Mid-year is an ideal time to review and adjust to match your CU’s strategic vision.

As featured in this month's CUES PR Insight.

Credit unions rely on public relations efforts to propel their brand’s credibility, visibility and, ultimately, their growth. As such, your credit union’s strategic PR plan is its

How to Combat a PR Nightmare? Develop A Thorough Crisis Communication Plan

In today’s fast-paced, business environment, it’s not if a company will face a crisis, it’s when. That’s easy to see as 2017 had its share of scandals and mishaps ranging from social media blunders to poorly planned advertising spots, as well as a host of poorly executed responses to the

What Businesses Should Take Away From Twitter’s Expanded Character Count

In November 2017, Twitter executives decided to change the platform’s iconic 140 character count for tweets, allowing users of European languages such as English, Portuguese, French and Spanish to now use up to 280 characters. This update is a fundamental change for the platform, whose brand is closely associated with

What’s the Most Important Part of a PR Campaign? Effectively Reporting its Value


Measuring the success of a public relations program can be a difficult task. The benefits of PR are not always as easily quantifiable as marketing or advertising, but when a company invests in a public relations program, it wants to know the true impact of these efforts on its bottom

PR Insight: New Kids on the Block

How CUs can effectively engage with Gen Z

As featured in this month's CUES PR Insights.

There have been countless debates, discussions and deliberations on how to best connect with and establish loyalty among millennials over the past several years. However, this generation’s time in the spotlight is coming to

We’re Sorry: Two Important PR Lessons From KFC’s Chicken-gate

The troubling United Airlines situations, the Snapchat debacle, and the ongoing litany of scandals continue to steal the headlines day after day. These epic public relations failures are prime examples of how NOT to manage a corporate crisis.  However, a few weeks ago a chicken shortage surprisingly provided two invaluable

Facebook is changing: What this means for your company’s social media strategy

Not only did Facebook pave the way for other social media platforms, it also created a methodology for businesses to connect directly with their customers.

Over the past year, however, Facebook has consistently made changes that make it more difficult for businesses to interact with their customers or reach them

3 Reasons Why Fintech is Thriving in Atlanta

Metro Atlanta has established itself as a major hub for the fintech (financial technology) industry. According to the American Transaction Processors Coalition, more than 70 percent of all payments on a global scale currently pass through companies headquartered in metro Atlanta, earning the city the moniker “Transaction Alley.” As headquarters

PR Insight: How Will You be Remembered by Your Peers in 2018?

Demonstrate your integrity, competency, drive and positive attitude to elevate you and your credit union’s performance this year.

As featured in this month’s CUES PR Insights

About a year ago, I wrote a piece entitled “Make this Year a Success”. I hope 2017 was a successful year, one where you were

What Will Bankers Purchase in 2018?

In general, financial institutions are starting 2018 off in better financial shape than in previous years, and while they will continue to focus on traditionally important areas of their businesses such as compliance, eliminating fraud and refining delivery channel strategies, there are many other key areas of technology and innovation

Maximize Your Time at Financial Trade Shows, Generate Value for Your Business

Financial Trade shows are an important piece of your overall public relations program, but do you know how to make the most of what they have to offer? You might think choosing not to attend a trade show in lieu of virtual meetings, phone calls or emails to save on

Measuring the Success of Your Organization’s PR New Year’s Resolutions

As we transition into the New Year, many of us are setting a series of goals or “resolutions” that we work toward throughout the year. If you’re like me, these resolutions may stick around for a month or two, but more often than not they’re forgotten by the time spring

PR Insight: Make the Most of Your News Release

Follow these easy tips to maximize your credit union’s reach and impact.

As featured in this month’s CUES PR Insights.

News releases are a great way for credit unions to get the word out about what they offer, what they are doing and to differentiate themselves. Unfortunately, many credit unions may

Letter from the Editor: 2018 Bankers as Buyers Report

 

I am proud to announce the availability of our annual Bankers as Buyers report. Every year we strive to build a report that identifies the trends and major drivers in banking innovation. Our mission is to separate the hype from reality and to help clarify what technologies and market

Maximizing Your Website to Generate Quality Leads

Marketing has evolved over the years from strictly brand awareness to include more lead generation and sales nurturing activities. This has resulted in increased pressure to show return on investment (ROI) for marketing efforts, resulting in a push to gather highly qualified leads through inbound marketing, advertising, direct marketing and

Developing a Plan of Action for Times of Crisis

No organization willingly captures the spotlight by placing itself in a crisis situation, but the reality is that most organizations, regardless of size or industry, will find themselves in the midst of a crisis at some point.

Yet, according to the “Crisis Preparedness Study” released by Burson-Marsteller and global research-based

PR After a Data Breach – Keeping Your Reputation Intact

Make sure your credit union is prepared to respond if the unthinkable happens

As featured in this month’s CUES PR Insights.

Chances are, you or someone you know has had personal information compromised due to relentless cyber attacks across various industries in the U.S. Last year alone, we saw companies